Shipping policy
Shipping Policy
SHIPPING POLICY
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Order Processing Time
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Cash on Delivery (COD) orders may be confirmed through a call or SMS before dispatch.
Shipping & Delivery Time
- Delivery across Pakistan usually takes 3–7 business days after dispatch.
- Delivery times may vary depending on your location and courier service availability.
- During sales, holidays, or unexpected circumstances, deliveries may take longer than usual.
Shipping Charges
- Shipping charges will be displayed at checkout before you complete your order.
- Free shipping promotions, if available, will be clearly mentioned on the website.
Order Tracking
- Once your order is shipped, a tracking number will be provided via SMS, WhatsApp, or email (where applicable).
- Customers can use the tracking number to monitor their shipment status.
Incorrect Address
- Customers are responsible for providing accurate shipping information.
- We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Lost Packages
- If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery.
- We will work with the courier service to resolve the issue as quickly as possible.
Delivery Delays
- We are not responsible for delays caused by weather conditions, public holidays, strikes, courier issues, or other circumstances beyond our control.
Contact Information
If you have any questions regarding shipping, please contact us:
Email: zamzamherbal9@gmail.com
Phone: 0303-0626929
We appreciate your trust and thank you for choosing our store.